The Watermark at San Ramon Blog

Avoiding Scams: A Guide for Senior Shoppers

Written by San Ramon | Jun 29, 2024 1:09:19 PM

In 2020, according to the FBI, elder fraud Americans over 60 more than 996 million!

Scammers often target older adults due to perceived vulnerabilities such as lack of familiarity with technology, trusting nature, and retirement savings. However, with awareness, education, and proactive measures, seniors can protect themselves from falling victim to scams while enjoying the convenience of online shopping.

In this comprehensive guide, we'll explore common scams targeting senior shoppers, especially those with dementia or memory issues, and provide practical tips for avoiding scams and staying safe online.

Common Senior Shopping Scams

Certain kinds of scams are commonly used against the elderly population. All these are devious and well-prepared, so much so that anyone, let alone elderly parents, would be fooled by these scammers. Some particular ones to look out for:

Phishing Emails

Phishing emails are deceptive messages designed to trick recipients into providing personal information, such as passwords, financial details, or Social Security numbers. These emails often appear to be from legitimate companies or organizations and may contain urgent requests or alarming messages to prompt recipients to take immediate action.

Fake Websites

Scammers create fake websites that mimic legitimate online retailers to lure unsuspecting shoppers into making purchases. These fake websites may offer counterfeit or nonexistent products at unrealistically low prices. Once payment is made, the scammers disappear with the money, leaving the victim with nothing to show for their purchase.

Tech Support Scams

Tech support scams involve fraudsters posing as technical support representatives from reputable companies, claiming that the victim's computer has malware or viruses. They then convince the victim to provide remote access to their computer or purchase unnecessary software or services to fix the nonexistent problem.

Social Media Scams

Scammers use social media platforms to target seniors with fake advertisements, giveaways, or investment opportunities. These scams often promise unrealistic returns or prizes in exchange for personal information or payment. But in reality, they are designed to steal money or identity information from unsuspecting victims.

Grandparent Scams

In grandparent scams, fraudsters impersonate a grandchild or other family member in distress, such as being arrested or stranded in a foreign country, and request urgent financial assistance from the victim. The scammer preys on the victim's emotions, hoping to elicit a quick and sympathetic response without verifying the legitimacy of the situation.

Tips for Avoiding Scams

All hope isn't lost, though. Just because you tend to trust others doesn't mean that you will be scammed by these nefarious forces. All you need to do is keep these tips in mind.

Verify the Legitimacy of Websites

Before purchasing from an online retailer, verify the website's legitimacy by checking for secure connections (https://) and looking for reviews or ratings from other customers. Be wary of websites with spelling errors, poor grammar, or suspicious domain names, as these may indicate fraudulent activity.

Always call the company on its toll-free number if you are unsure of its website. Make sure the toll-free number isn't related to the scam, either, by finding it online rather than on the "fake" website.

Beware of Unsolicited Emails or Messages

Exercise caution when receiving unsolicited emails, text messages, or social media messages, especially if they contain urgent personal information or payment requests. Avoid clicking on links or downloading attachments from unknown senders, as these may contain malware or phishing attempts.

Never Share Personal Information

Be cautious about sharing personal or financial information online, especially in response to unsolicited requests. Legitimate companies will never ask for sensitive information such as passwords, Social Security numbers, or credit card details via email or social media.

Use Strong Passwords and Enable Two-Factor Authentication

Despite being warned by various groups, many elderly people use weak passwords such as 12345678 or their grandchildren's names. This is highly dangerous because this password is easy to guess, making it easy to infiltrate your important accounts.

Protect your online accounts by using strong, unique passwords and enabling two-factor authentication whenever possible. This adds an extra layer of security by requiring a verification code to be sent to your phone or email before granting access to your account.

Also, never write your passwords somewhere that others can easily access, especially on your computer, phone, or tablet.

Stay Informed and Educated

Stay informed about common scams targeting seniors and educate yourself about the warning signs and red flags to watch out for. Familiarize yourself with reputable sources of information, such as government agencies, consumer protection organizations, and cybersecurity websites, to stay updated on the latest scams and fraud tactics.

Trust Your Instincts

Trust your instincts and be skeptical of offers that seem too good to be true or make you feel uncomfortable. If something feels off or suspicious, it's better to err on the side of caution and refrain from taking action until you can verify the legitimacy of the situation.

Even if the scammer is raving about you going to jail because of unpaid taxes or whatever, keep calm and don't let them get to you. The government will not put you in jail without giving you a fair warning about unpaid taxes or whatever else it might be.

Don't panic and end up making the wrong decision.

Seek Help and Support

If you suspect a scam has targeted you or have fallen victim to fraud, don't hesitate to seek help and support from trusted family members, friends, or professionals.

Report suspicious activity to the appropriate authorities, such as the Federal Trade Commission (FTC), local law enforcement, or your bank, and take steps to protect yourself from further harm.

Avoiding Scams Is Especially Important for Elderly People

You've worked all your life to save up your hard-earned money, so you don't want to just hand it over to a scammer because they pretended to be your grandchild. Following the advice above and avoiding scams by staying vigilant, whether you are an elderly person in senior living care or their caretaker, will help ensure that you have the financial resources needed for a fulfilling retirement.

Still looking for a senior care community? The Watermark at San Ramon is a stylish, tranquil retreat set among California's picturesque wine country. We will help you live a life that brings you joy every day. Please contact our team to learn more about amenities and elderly care services.